Extended Stay America - Atlanta - Morrow

Business response:

Linda, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Shontae, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Daphney, thank you for the amazing review of the Extended Stay America. It’s a pleasure to know you loved your well-equipped room and that you were impressed with our courteous associates. We will be sure to share your compliments with the team and look forward to your next visit. Sincerely, Hotel Management 

Business response:

On behalf of our entire team, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of your room. Thank you again for sharing your observations and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management 

Business response:

Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Ashit, thank you for being our guest. Although we are happy to know overall you had a pleasant experience, we are sorry the smell compromised your stay. We have asked our housekeeping team to make sure your suite receives a deep clean to remove the odor. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Sherry, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management