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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy to get to off the freeway and handy to shop and restaurants
Business response:
Thanks for sharing your review with us. We are glad to know you liked our convenient location and had a pleasant stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Caleb, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
its ok smelled smokey despite being non-smoking facility. No kitchen supplies were present. People were making noise until after 3 am.
Business response:
Thanks for being our guest. We apologize for the odor issue. Also, we are sorry for the noise issue. Your experience is shared with our housekeeping department to revisit our deep cleaning program and make improvements so that our future guests are not similarly impacted. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please c... read more
Cozy and comfortable Been here about a week. Staff is friendly but professional. The rooms are cozy and comfortable.
Business response:
Rebecca, thank you for choosing to stay with us at Extended Stay America. We're thrilled to know you loved the service provided by our staff and that you were impressed with our well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The heater did not work I advised them in advance that room 318 heater has always went in and out. I had to place towels in front of the door to keep the breeze from the over one inch gap. I did not make it up to my room until after 11pm when I went down for both coffee and check out it was too packed to address the room
Business response:
Valerie, thank you for staying at our hotel. We are sorry you encountered some issues with maintenance services during your stay. It is very unusual for our front desk team to be unresponsive to the needs of a guest when made aware of an issue, and our maintenance staff delivers outstanding service. We sincerely apologize this was not the case during your recent stay. We have shared your feedback with our maintenance team as well as our front desk team, and will use this as a training opportunity to improve our service deliv... read more
The toilet had a sticky substance as did the remote. The chairs at the little dinning table were not clean either.. did not want to sit in them.
Business response:
Angelina, thank you for staying at our hotel. We are sorry for the cleanliness issue you had in your room and regret the inconvenience it caused. We have shared your feedback with the housekeeping team to be more diligent in their efforts. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Stayed one night with my son for a swim meet. I’ve stayed at the other Extended stay down the road but was trying to save some money. Our room was in the back facing railroad tracks and feeeway, very noisy. There were homeless people back by cars and a gate open allowing them easy access to back parking lot. We smelled cigarette smoke in room and weren’t sure why, then I realized our window was cracked open and someone had at one time tried prying open the screen. That worried me a little. I was able to finally get it closed... read more
Business response:
Kari, thank you for your recent stay at our hotel and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Alicia, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.3 star rating with 2,091 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.