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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was helpful and friendly
Yes good
Business response:
Dear John, at Extended Stay America, we are pleased to know your stay was pleasant. Providing a memorable experience to every guest is what we strive for every day. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Ok
The stay was ok in general. The Room had a mushy smell to it. I was on the second floor and tried to open the window to vent and It didn’t open. The front desk agent was not friendly. The room only had shampoo and nothing else . I once stayed at the Fremont location and was expecting something similar but was totally a different experience.
Business response:
Dora, thank you for staying with us. We sincerely apologize for the inconvenience you encountered in your suite. Please be assured we have taken note of your comments and will address them appropriately. We are also disappointed to hear about the service you received from one of our front desk associates. We want to get it right every time, so we will take measures to ensure this is not repeated. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,303 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.