This profile has been claimed by the business owner or representative.
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great price We were pleasantly surprised by the great customer service shown by the front desk agent. The room was very nice and cozy. My only and biggest complaint was that there was a used bar of soap left in the shower and there was a drop of blood under the mirror in the bathroom.
had a good time Hotel's location
Our stay was comfortable, the room was clean. When we tried to use the stove the breaker had to be turned on. So that took some time. Though, the second day that we were there the morning front desk lady wasnt very friendly. She was upset because we asked for dishes. That was made up by the night front desk lady. She was very nice. Overall, i would recommend this hotel to another person.
Comfortable for Business Travel I stay weekly for business. The room was clean and the staff friendly.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our friendly staff and comfortable accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
My stay was excellent the staff were very pleasant and very helpful. Hotel is very clean
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. Still, I'm glad that you had a pleasant stay overall and enjoyed our friendly customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Fairly quiet, no shampoo, Neutral sort of place. average everything, tricky to find.
Rude and lazy staff The hostess was extremely rude. I arrived to the hotel to check-in, and without a greeting, the first thing out of her mouth was, "What's your name?". She continued on with this rudeness and had an all-around lackadaisical attitude.
Business response:
Thank you for your recent review of your stay. Please accept our most sincere apologies for the service issues you experienced. I discussed your comments with the team, and we are making sure each guest receives professional customer service. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,341 reviews.
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.