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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, good value ad close to the highway. Staff very friendly
Business response:
Thank you for your review. We're glad you enjoyed our friendly staff and found us to be a good value. Thank you again for your feedback. We hope to see you again soon.
The noise from the roads is a little bit annoying The noise from the roads is a little bit annoying but overall it was a nice place to stay.
The only thing we would have liked was a coffee pot with coffee and extras in the room. We also would have liked glasses.
Isolated comfort. Very nice facility, comfortable beds, temperature control. Neighborhood safe but nothing useful in walking distance.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It was ok, but uncomfortable The staff was nice. For a studio room, it was a nice size. It was pretty clean. I was on the first floor, so it was noisy. The bed was very uncomfortable l. It was hard and the pillows weren't of good quality either. I was pretty restless the next morning because I tossed and turned all night.
GOOD LOCATION TO BWI AIRPORT NO GLASSES OR CUPS IN THE KITCHEN OR BATHROOM, OTHER WISE OK.
Business response:
Thank you for your review. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad you had a positive stay overall and enjoyed our convenient location. Your feedback is very important to us, so thank you for sharing.
Rude and lazy staff The hostess was extremely rude. I arrived to the hotel to check-in, and without a greeting, the first thing out of her mouth was, "What's your name?". She continued on with this rudeness and had an all-around lackadaisical attitude.
Business response:
Thank you for your recent review of your stay. Please accept our most sincere apologies for the service issues you experienced. I discussed your comments with the team, and we are making sure each guest receives professional customer service. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,287 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.