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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upset I never chked in or stayed the hotel said I didn’t have a reservation
Business response:
Dennis, thank you for your review. We are disappointed to read about your experience and apologize for the issues you had with your reservation. We are reviewing this with our front desk team to see what went wrong, so we can avoid this in the future. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonderful experience. Sincerely, Hotel Management
Eh Toilet and sink plugged; but maintenance came immediately. Paint peeling around shower. Abandoned utility vehicle in back corner of lot, flat tires, junk around it. All staff very friendly and helpful. Room was clean. Beds comfortable.
Business response:
John, thank you for posting a review of your stay. We are glad to read you were pleased with the service our associates delivered and that our beds were to your comfort. However, we regret not meeting some of your expectations and apologize for the concerns you had with your room. We will share your comments with our maintenance team and make sure the problems are resolved. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Checked in late, 11:30pm after driving 10.5 hrs and key did not work to the first room they gave us which had a light on in room anyway. Had to go back to office which was then closed and get another key to another room. Room was adequate for our 5 hrs of sleep but bed not too comfortable.
Business response:
Thank you for your review. We are sorry for the inconvenience you had due to the key card. We also wish we had the opportunity to address the problem you had with the bed while you were here, as we would have done our best to ensure you were comfortable. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,199 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.