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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a average hotel but they extended stay element meant they were very few amenities in the room including a coffee maker. I thought that was rather ridiculous. The people at the desk were fine but I didn't feel like they went above and beyond to serve people. I would never stay here again but I can't say that it was a bad state. There are just too many other properties that are better.
Business response:
Dear Derek, Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate your feedback, and we'll take your comments into consideration for future improvements. Our aim is to provide all guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations. We understand your preferences and hope to welcome you back for a more fulfilling stay in the future. We hope you will consider allowing us a chance to make it up to you next time... read more
bad bed I stayed just 2 nights. It was a nice enough place but it was the hardest and most uncomfortable bed and the front desk could not offer any help.
Business response:
Dear Madeline, We appreciate your wonderful comments about our hotel and are pleased that you enjoyed your overall stay. However, we were sorry to read that you were disappointed with the bed in your room. Please also accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. We hope you will choose to stay with us again so that we can provide you with a better experience.Since... read more
The property management was very accommodating to my request for 2nd floor room after 1st givinng me a 1st floor room. i really appreciated their adjusting that. i later got a call form front desk just to check on my experience; also a nice consideration. the only negative thing was that the tv remote wouldn't work. the gentleman at the front desk offered to change the batteries and once that was done,it still wouldn't work. i suspected it needed programming i never inquired again, Rather then another ordeal with mgmt, i jus... read more
Business response:
Dear DARYLL, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for letting us know about your concerns regarding the television remote during your stay; we appreciate you bringing this to our attention. Thank you for being our guest, and we look forwa... read more
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 4.2 star rating with 938 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.