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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really enjoyed my stay
I really enjoyed my stay. I have a had a few staycation here.
Business response:
Dear Tinesha, Thank you for staying with us again! It is a pleasure always to be your home away from home whenever you visit the city. We are pleased to hear we consistently exceed your expectations. Your comments will be shared with our associates, and they will be pleased to be recognized for their dedication and service by a valued guest like you. Thanks again for your feedback, and we look forward to welcoming you to Extended Stay America for many more visits. Sincerely,Hotel Management
I had a sore back from the bed both mornings. Terrible pillows. They need to police the smoking in the hotel better.
Business response:
Dear KENNETH, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for bringing this to our attention; we will look into this. Your input guides us in making meaningful changes that cater to our guests' needs, allowing us t... read more
Roaches everywhere When we went into our first room (we reserved 2) and turned on the light, roaches ran everywhere. We went to the front desk and were given another room. Our adult daughter and her children told us in the morning, they experienced the same thing when they went into their room (our second reserved room). They were too tired to try to move to another room, since we all checked-in so late.
Business response:
Dear Susan, We sincerely apologize for any inconvenience you may have encountered during your recent visit. Please rest assured that we take every necessary measure to prevent the presence of external insects, as previously stated. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will engage in further discussions with them to ensure that all necessary precautions are taken to avoid future problems. We regret the inconvenience caused and appreciate your patience during this ... read more
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 3.4 star rating with 1,500 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.