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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Questionable The person at the front desk at checkin was super rude, not helpful, and unfriendly. They only showed reservation for 1 of the 2 rooms. She told me it was my problem and to call Hotels.com. The bedsheets and bath wash cloths were probably cleaned but stained so they were not white.
Business response:
Dear Stacy, We always strive to exceed our guests' expectations. Therefore, we are disappointed that we fell short of providing you with a satisfactory experience. Please accept our sincere apologies for the reservation issues you had, and we also regret the unsatisfactory service you received from our associates. Your feedback is valuable to us, and we have taken steps to improve our service in the future. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Managem... read more
Business response:
thanks for your review
Business response:
thanks for your review
Business response:
thanks for your review
The beds in one of our 2 rooms were poor, had dips in them, not flat and very uncomfortable. Not happy with the corporate invasive policy of wanting the DL of every person spending the night there, not just the person reserving it. Other than the beds, the rooms were great with full size fridge with ice maker (as there are no ice machines in the hotel) microwave and dishwasher. Nice closet also.
Business response:
Dear Karen, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks about the bed are shared with our management team, as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Excellent place to stay!!
Business response:
THANKS FOR YOUR REVIEW
Business response:
THANKS FOR YOUR REVIEW
Would be nice to have a coffee maker available. Needed to ask for a blanket. Otherwise the property is very nice!
Business response:
THANKS FOR YOUR REVIEW
For the price it was very nice. A little worm in areas. But my biggest issue was being forced to give my email at check in. I was told they required it, which is hogwash! Other than that, it was a good experience.
Business response:
Dear Jim, Thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. Please accept our apologies for the inconvenience caused at the time of check-in. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Manage... read more
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 3.9 star rating with 1,615 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.