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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was nice, but room had no blankets, no dishes available, no coffee maker, fridge was filled with old used food, and the "breakfast" consisted of dry muffins, instant oatmeal, and coffee. Not as advertised.
Business response:
Dear Vicky, Thank you for being our guest. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We will address the concerns you mentioned as soon as possible. Apart from this, we hope you enjoyed your pleasant time and found the staff pleasing. Please give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you ... read more
Great value for the money. Our stay was good. Staff was friendly. Rooms was spacious with comfortable beds. Only complaint was some of the guests were loud and rowdy. Overall was a pleasant two day stay.
Business response:
DearHarold, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. However, we are sorry for the noise issue that you mentioned and will work to ensure we are able to handle the situation better as we move ahead. Please return to Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
This hotel was very clean and convenient. The staff were friendly & capable.
Business response:
Dear Leona, Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, convenient, and our staff friendly and capable. Providing a pleasant experience for our guests is our priority. Your kind words will be shared with our team. We appreciate your recommendation and look forward to welcoming you back to Extended Stay America for another enjoyable stay. Safe travels until then!Sincerely,Hotel Management
Passing through Mattress was hard and uncomfortable. The room was clean and well kept.
Business response:
Dear William, Thank you for choosing us. It has always been our aim to provide a pleasant stay to all guests who enter our door, and we are happy that we did so for you. It is pleased to know you enjoyed your maintained and clean room. However, we are sorry for the concerns with the mattress in your suite that impacted your overall experience. Customer satisfaction is our prime motto. Our front desk is always there to assist you. Please allow us to replace this experience and deliver flawless moments on your next visit. Sinc... read more
Crystal is great at the front desk for check in.
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,022 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.