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Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and just the right price The hotel was nice and the people were friendly. But, the air in the room did not work too good. The room was not real hot but it was not as cool as I would have liked. But, we could sleep at night so it was ok. We were there to take care of some family business and we got that done and I could take my dog so we were happy.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you had a pleasant stay. I do apologize for the air not being as cold as you would have liked, we will have maintenance look into the AC unit in your room. Still, I am glad ti hear that our staff provided you with friendly customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
We stayed there overnight for my daughter's graduation. It was ok. Third floor is for smokers and people with pets. Not my thing. I'd rather be in a smoke free environment. No complaints but nothing to compliment either.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not exceed your expectations. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Visit with family Many hotels were sold out for Memorial Day, but I was lucky to get a room here. It was a very pleasant surprise. Quiet, clean, modern and no smoke smell in the section I was in. I was there 3 nights, and if I had an interest in cooking, there was a very clean and well equipped kitchen. Bedding was comfy, and i have no negatives to report. I am a hotel snob, and given the budget nature of this hotel, I was very favorably impressed,
Not bad for the price. Wasn't as close to public transport as we had hoped so we drove into the city. We also picked a busy weekend so that might have effected things. It wasn't the cleanest hotel and they didn't give any toiletries for the bathroom (luckily we brought our own) and you have to request certain things that usually come in hotel rooms such as a coffee maker. Overall it was a good stay we didn't need much and didn't spend much time in the room so it worked out for us.
Business response:
I wanted to thank you for taking the time to post a review of your stay. Please accept our apologies that your room was not properly stocked upon check-in. Soap and shampoo are standard toiletries available in the room and additional toiletries are available upon request from the front desk. If the soap and shampoo items were not in your room, this is a training issue and we will be sure to coach our staff regarding your experience. Still, I was glad to read that you enjoyed your stay overall. Once more, thank you for postin... read more
a week's stay we went for a week's stay because it was close to where there was a memorial week for my mother who had just passed - when we entered the room there was already trash in the cabinet under the sink - and every time we left the room and came back there was a musky smell - we informed the front desk about this and they did nothing - otherwise the room was clean however the housekeeping that was promised to us during the week never showed
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear about the housekeeping and cleanliness issues you experienced. Please accept my apology. To ensure that a situation like yours doesn't happen again, I am retraining our staff to improve the experience of our guests. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Not great but it will do for a night Hotel is easy to get to off 95, room was nicely decorated and set up, I was at the end of the hall and had to listen to the door to the stairwell loudly closing several times as I was trying to fall asleep, cleaning had missed the trash under the bathroom sink from the previous guest and it was completely full, tried to call the front desk a couple of times and kept getting a busy signal
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness issues you experienced during your stay. We will work to make sure we are thoroughly cleaning and inspecting guest rooms to make sure your experience is not repeated. Still, we are happy to know that you enjoyed our location and furnishings. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Inexpensive place to stay. Having read past reviews - I went in with low expectations. My expectations were met. Staff was pleasant.
Bring your own soap We had a wonderful stay, very comfy. Only complaint is the soap provided in the shower smelt like Playdoh. Otherwise the room was great with a nice view.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you didn't like our soap. Still, I am pleased to hear that we were able to provide you with a comfortable stay overall. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 4.1 star rating with 980 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.