Extended Stay America - Charleston - Mt. Pleasant

Business response:

Kim, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you liked our well-kept accommodations and courteous service. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Lauren, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you loved your comfortable suite with a fully equipped kitchen, as well as the flat-screen TV. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for your stay and for your lovely comments on our front desk staff. We are thrilled you appreciated their friendly service, and will definitely share your compliments with Gloria, Joy, and Makayla. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your recent accommodations. We pride ourselves on complete guest satisfaction, so we are thrilled to know how much you loved your clean room, our service and location, all at a great price. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We are also glad you loved your clean room. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Normenic, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you for recommending Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management