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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad Accommodations The front desk person was not accommodating. No ice vending machine available 😞. Breakfast is at very minimum.
Business response:
Dear Guest, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Providing a seamless visit throughout our hotel is our top priority, and we are sorry for failing you. We have discussed your feedback with our hospitality team to be more diligent in serving our future guests. Moreover, we have shared your concern regarding our amenities and complimentary grab-and-go breakfast with the appropriate individuals to see how we can enhance our guest's experience moving forward... read more
All was good
Staff very nice. Bed was hard as a rock. Otherwise facility was ok.
Business response:
Dear Danielle, Thank you for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel... read more
Clean, quiet, comfortable, affordable. What more could a person hope for?
Business response:
Dear Peter, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
last minute booking; very affordable rate, clean, safe, great parking. the room was very big- the bathroom was very tight. Door just about reaches the toilet- cannot get around the room if the door is open (into the bathroom). For such a larger guest room, kitchenette the bathroom was uncomfortably small.
This location is right next to a 24 hour supermarket. It is so convenient for when you are hungry or run out of Toiletries. I will definitely stay there again
Business response:
Dear Norma, on behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America. We are delighted that you thoroughly enjoyed your stay, notably our location and amenities. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 4.3 star rating with 817 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.