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Extended Stay America - Chicago - Lombard - Yorktown Center
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
260 E. 22nd St., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Got in town early yet couldnt check in early. Other than that stay was as expected.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. However, we regret the inconvenience you had due to our check-in policy. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I liked that the beds are clean. Otherwise you are totally on your own. Good place to stay to save a dime but don't expect anything extra other then a room. Garbage you take out yourself and your stuff which I guess is fine. When I arrived my reserved room was not given to me which I reserved a month prior. So I was given 2 separate rooms for my 3 toddlers and my wife and I. The deluxe studio was given from the 2nd day onwards. My room had no iron and only had an ironing board. I called reception but she was no help and had ... read more
Business response:
Ali, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more wonderful experience for every guest entering our doors. Thank you for your feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hot... read more
Awesome. Excelent service. Very clean. Friendly stuff
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
It wasn’t bad So hotel is ok, It is better then the other ones I saw. The floor plan is nice but I was a little confused. The room stated that it can with dishes etc but none where there. Then the internet was HORRIBLE! To get decent internet you had to pay and that wasn’t even good. Called customer service they attempted to fix it after hanging up on me twice. The hall way smelled like Indian food. Just ok, I was thankful for a place to stay but I felt that hotel for the price could have been better.
Business response:
Thank you for your honest evaluation. It is obvious from your comments that we did not live up to your expectations. Please accept our apology for the issues in your suite. We will work diligently to make sure we are more consistent in our service delivery. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center
How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?
Extended Stay America - Chicago - Lombard - Yorktown Center has a 4.2 star rating with 733 reviews.
When is Extended Stay America - Chicago - Lombard - Yorktown Center open?
Extended Stay America - Chicago - Lombard - Yorktown Center is open now. It will close at 11:00 p.m.