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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dining Chairs... I had a good overall stay... The room could of had more chairs for the dining area.... The room was clean and supplies were available on request and provided right away... Staff was very friendly.. I would stay again...
Business response:
Dear Richard, Thank you for sharing your thoughtful review. It’s wonderful to know that your visit was enjoyable overall and that our team made a welcoming impression. We are also pleased that the accommodations were well-prepared and that any additional needs were met quickly. Your observations about the dining area setup are greatly appreciated, as they help us identify ways to make future stays even more comfortable. We’re delighted to hear you would consider returning and look forward to the opportunity of hosting you ag... read more
Room was nice. Sleeper couch was cheap. Provision of needed utensils by staff was slow. Location was good, with several restaurants nearby.
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It was quiet, bed was comfortable, but it was an older building did not look like pictures at all on expedia. Staff was nice. Biggest concern was no elevator at all. And we were not told that until after we checked in (our room was on 3rd floor) Not good for older adults.
The staff were friendly when I saw them. The continental breakfast is not a breakfast. You’d do better to just offer great coffee. Skip the other items as they are not good even on the low end. The hallway had an odor. The room felt really drab. I believe you could cut the breakfast and add $10 a night and have the finances to do a light refresh to rooms and hire better staff. Those two changes for me would make this a four star.
Business response:
Dear Yvette, Thank you for sharing your detailed feedback. We appreciate your kind words about the staff and understand your concerns regarding the breakfast offering, hallway atmosphere, and room condition. Your suggestion to improve the rooms and focus on quality service is valuable and will be shared with our team. We hope you will consider staying with us again, allowing us to provide an even better visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,268 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.