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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were friendly when I saw them. The continental breakfast is not a breakfast. You’d do better to just offer great coffee. Skip the other items as they are not good even on the low end. The hallway had an odor. The room felt really drab. I believe you could cut the breakfast and add $10 a night and have the finances to do a light refresh to rooms and hire better staff. Those two changes for me would make this a four star.
Business response:
Dear Yvette, Thank you for sharing your detailed feedback. We appreciate your kind words about the staff and understand your concerns regarding the breakfast offering, hallway atmosphere, and room condition. Your suggestion to improve the rooms and focus on quality service is valuable and will be shared with our team. We hope you will consider staying with us again, allowing us to provide an even better visit. Sincerely, Hotel Management
New to Cincinnati Room was very clean and fresh smelling. Rikki was very friendly. Definitely will return.
Business response:
Dear Guest, Thank you for taking the time to provide such a thoughtful review. We are delighted to learn that Rikkimade a positive impact during your stay at Extended Stay America, and we are pleased to hear that you found the rooms clean and your overall experience smooth and satisfactory. Thank you for sharing your review with other travelers. We appreciate your enthusiasm about returning and look forward to your next visit. Sincerely, Hotel Management
The staff was really great. They didnt have any regular rooms left that are dog friendly, so the owner gave me a free upgrade. The room was very clean, super quiet, and overall just a great experience. I highly recommend staying there
Business response:
Dear Guest, Thank you for sharing your experience! We’re glad that our staff made your stay enjoyable and that you and your furry friend were well taken care of with a complimentary upgrade. It’s great to know the clean and quiet room helped create a positive visit. We truly appreciate your recommendation and look forward to welcoming you back again soon to Extended Stay America. Sincerely, Hotel Management
Friendly staff checked us in. Room was clean and comfortable. Well priced.
Business response:
Dear Guest, Thank you for your lovely feedback! We’re glad you had a smooth check-in experience and found your room clean, comfortable, and of great value. It truly means a lot to us when our guests take the time to share their positive experiences. We’ll surely pass along your kind words to our front desk team. They will be thrilled to know they made a great impression! We hope to have the pleasure of welcoming you back again to Extended Stay America.Sincerely,Hotel Management
Cincy Bad smell and tubs backed up
Business response:
Dear Guest, Thank you for sharing your reviews. We are sorry to hear about the issues during your stay. We do not want our guests to feel this about our hotel and the services. Thank you for bringing this to our attention. Our maintenance and housekeeping team is already at work to review and check problems and address them. We'll use your feedback to prevent similar issues in the future.Please stay with us again the next time you are in the city.Sincerely,Hotel Management
Check-in was nice. Rikki is really friendly, and that made the process wonderful. The area has a lot of food nearby. The hotel itself is a little old, and the furniture is outdated. But the bathroom and bed are clean, so yay.
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.