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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
TY for you feedback. We would like to hear more on wht you gave the rating that you did so that we may concentrate on those areas to improve.
Business response:
We strive for Fives! Let us know what we can improve upon- Thank you!
Business response:
Any feedback on your stay is appreciated. We strive to improve in every area. TY for your review!
Business response:
Thank you Matthew- We look forward to serving you again in the near future!
They overbooked and did not have my room and charged me more to upgrade. I was not able to use a restroom until I checked in.
Business response:
Dear Jessica, Please accept our apologies for the inconvenience and disappointment you experienced with us. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in the areas you outlined. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely,Hotel Manage... read more
The first room I was offered literally smelled, very strongly (maybe of mildew?) To their credit, the staff immediately switched me to another (larger and nicer) room without any push-back and apologized. The new room was much better but still smelled just a tad odd. The property is clearly a bit old, worn, and dim, although I didn't see any signs of visible uncleanliness. The exercise room is small but clean and the machines worked fine. There's plenty of parking and one can walk to a Walmart and a couple of restaurants (an... read more
Business response:
Dear Amanda, Thank you for your feedback regarding your stay at our hotel. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconveniences you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management
Clean little out dated but very clean and two bathrooms were great great size rooms
Business response:
Dear Jane, Thank you for your gracious review of Extended Stay America. We are glad that you were pleased with your spacious and clean room. We are thrilled that your overall experience was positive, and we hope to welcome you back in the near future!Sincerely,Hotel Management
Property was clean we got to hotel after long day and when we got keys the first room we went to was dirty trash in bag in floor as soon as you walked in room floor was not vacuumed had to get second room that had bed so close to wall you couldn't handle get in or out of the king size bed on that side
Business response:
We are improving the room inspection process. We apologize for the situation.
Business response:
Thank you for the kind review. We look forward to serving you soon!
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.