Extended Stay America - Corpus Christi - Staples

Business response:

Thank you for being our guest. We are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for future improvements. We regret the inconvenience you had and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your stay. We are pleased your overall stay with us was satisfactory, but we are sorry for the inconvenience you experienced in your room. We have shared your concern with our maintenance team for a quick review. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thanks for being a loyal guest of Extended Stay America. We are delighted to know we met your expectations again and that you were impressed with the top-notch service provided by Stephany. It was a pleasure serving you, and we look forward to many more visits from you. Sincerely, Hotel Management 

Business response:

Clifford, thank you for making Extended Stay America a part of your travel plans. We are glad to read you had a comfortable stay. Your feedback will be shared with the appropriate individuals in an effort to improve our facilities and service. Thanks again for taking the time to tell us about your stay. We hope to welcome you back soon! Sincerely, Hotel Management 

Business response:

Thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and were impressed with the comfort of your roomy room. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Adrian, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and sharing your experience. Please accept our apologies for the air conditioner not working properly and for the inconvenience this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding and hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. We are happy to read that you liked our affordable rates and convenient location. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, Hotel Management 

Business response:

Joe, thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us and we would love the opportunity to serve you again. Sincerely, Hotel Management