Extended Stay America - Dayton - North

Business response:

Sharon, thanks for the 4-star review of Extended Stay America. We are delighted to know you liked our hospitality and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Earline, thank you for your feedback. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. Your comments will be shared with the concerned individuals planning future renovations. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest and sharing your review. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the bedding issue. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Sandra thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jasper, thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks so much for reviewing your stay at Extended Stay America. We’re glad to know you liked our well-kept hotel and that our location was ideal for you. On behalf of everyone here, we invite you to stay with us again the next time you visit Dayton. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay. We’re glad to know you liked your room, but we’re sorry for the inconvenience you experienced due to the shortage of our grab-and-go breakfast. We assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. We appreciate you bringing this to our attention so we can continue to improve our hotel. We hope this unfortunate situation will not prevent you from staying with us... read more