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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pool open We got there and pool was not open even tho we were told it was. I wouldve chosen a different hotel...also the elevator made a terrible noise when it stopped on 3rd floor so that didnt feel right to us for the price you pay to stay there...plus no breakfast....they said due to covid 19 but too much money per night to not have anything
The amenities were limited due to COVID-19. The gym was closed, there was no breakfast available, and it just put a damper on my stay. The staff was friendly and apologized for the situation. But it was out of their control. Overall great stage just to wind down from being a doctor dealing with the pandemic.
Business response:
Thank you for being our guest at Extended Stay America and for the feedback. We are glad to read you enjoyed your overall visit and the courteous service from our staff. Having said that, we regret that some of our amenities were not available during your stay. Everything we do is in the best interest of our guests and associates, so we appreciate your patience at this time. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
The room smelled musty. The hallway ceiling clasped from heavy rain.
Business response:
Rosemarie, we apologize for the odor you experienced in your room and for the concerns you encountered with our hallways. We work hard to provide a clean and comfortable environment; therefore, we regret that these issues compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback, and we hope you will give us another chance to serve you better. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Everything was nice the room the surrounding areas
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback about our accommodations and our location tells us we are meeting those goals. Thank you for the wonderful comments. We look forward to your return visit. Sincerely, Hotel Management
The price was great! Rooms were really small and it's a bit outdated. Staff was slow BUT again, price was great and I had a great nights sleep.
Business response:
Thank you for letting us know that you found us to be of good value. We are glad you had a great night's sleep. However, we regret your disappointment with the size of your room. We hope to welcome you back soon so that we can earn your highest ratings. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Needs to be clean My room was nasty we even found someone shoe in the bathroom, so it was not cleaned before our check in .had throw up on the toilet paper that they left us to us ( I had to buy our own for our own safety , the refrigerator did not work , our air conditioner leaked. We had roaches in the food cabinet. You had to clean your own Room daily they did not . The hall way was also nasty and needed cleaning . And nothing was opened , no pool , no breakfast, no service.. Worst room and service we ever had
Business response:
Tonya, we apologize for the cleanliness issues you encountered in your room and regret the inconvenience caused. Your feedback will be shared with our housekeeping team to ensure we are more diligent in our efforts going forward. We are also sorry for not meeting all of your expectations during this visit and do appreciate your understanding nature during this unprecedented time we are all going through. We hope to welcome you again so we can make your next visit excellent. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 4.2 star rating with 1,261 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.