Extended Stay America - Detroit - Roseville

Business response:

Dear Guest, Thank you for sharing your feedback. We are glad to hear you found the rooms clean and comfortable during your stay. Your comments regarding in-room conveniences are appreciated, and we understand how having additional personal care items and amenities available can enhance the overall experience. We also note your observations about morning dining options and will keep this in mind as we continue to evaluate guest needs. It is always our aim to provide a pleasant and convenient stay, and your insights are valuab... read more

Business response:

Dear Guest, We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management 

Business response:

Dear Guest, It’s wonderful to hear that Connie made such a strong impression during your stay. Team members like her truly help create a welcoming and enjoyable experience. At Extended Stay America, we’re proud of our staff’s dedication to making guests feel valued. Thank you for sharing your kind feedback, and we look forward to welcoming you back for another pleasant visit soon. Sincerely, Hotel Management 

Business response:

Dear Guest, A clean and peaceful stay with a friendly team is always wonderful to hear! We’re glad you felt comfortable and enjoyed the convenience of having extra features during your visit. At Extended Stay America, we aim to provide a relaxing and welcoming environment for every guest. Thank you for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Hotel Management