Extended Stay America - Dublin - Hacienda Dr.

Business response:

Dear Graciela,Thank you for the generous review of Extended Stay America. We’re so glad you had a relaxing and enjoyable stay, from the peaceful atmosphere to the comfort of the room. It’s great to hear that our service, along with the amenities, contributed to your positive experience. Thank you again for your kind words and recommendation. We look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Philip,Thank you for including Extended Stay America in your travel plans. We’re thrilled that your experience with us was so positive. It’s always a pleasure to know that our efforts to provide excellent service and a comfortable environment have made a lasting impression. Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Kirit,Thank you for staying at Extended Stay America and for posting this wonderful review. We're glad to know your check-in was seamless and efficient. Starting off smoothly sets the tone for a comfortable stay, and we're always here to help make things convenient from the start. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Sincerely,Hotel Management 

Business response:

Dear Larissa,Thank you for staying at Extended Stay America and for posting this wonderful review. We're thrilled to hear how much you enjoyed your stay. It's wonderful to know that our location, friendly staff, and quiet atmosphere contributed to your experience. We're also glad you found the cleanliness and comfort of the beds to your liking. Thank you for your kind words, and we can't wait to welcome you back for another great stay.Sincerely,Hotel Management 

Business response:

Dear Philip,Thank you for staying at Extended Stay America and for giving us such a great review. We’re thrilled that you consistently enjoy your time at our hotel. Our team takes great pride in providing exceptional service, and we’re incredibly grateful for your recognition. Their dedication to guest satisfaction truly shines through. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management 

Business response:

Dear Phillip,We're glad that your room was suitable for your one-night stay; however, we apologize for the noise issues you encountered with the door and refrigerator. We understand how important a peaceful environment is for our guests' comfort. We will address these concerns with our maintenance team to ensure a more pleasant experience for the future. Our guests' comfort and satisfaction are our foremost concerns. We look forward to the possibility of hosting you again, giving us the chance to show you our dedication to o... read more

Business response:

Dear Tracy, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Thank you again for being our guest and for your feedback. We wish you all the best with your trav... read more

Business response:

Dear Grace,Thank you for taking the time to review your stay at Extended Stay America. We’re so glad that we could provide a cool, comfortable escape during such intense heat. It’s wonderful to hear that our front desk team went the extra mile to ensure you could check in late, allowing you a restful night. We’re also delighted that you found the bed and pillows so cozy. It is always our goal to make sure our guests feel right at home. Thank you again, and we hope you will choose us the next time you visit the area.Sincerely... read more