Extended Stay America - Edison - Raritan Center

Business response:

Dear Guest, We’re so glad our team member made your visit more pleasant with her thoughtful assistance. Creating a warm and welcoming atmosphere is something we truly value. Thank you for taking a moment to share your experience. Everyone at Extended Stay America looks forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate your sharing this perspective and highlighting the positive aspects of your visit. It is wonderful to know you enjoyed the comfort of the rooms, the welcoming service from the team, and the value provided during your time with us. Feedback like this supports continued focus on comfort and care. We would be pleased to welcome you back to Extended Stay America for another relaxing stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We are glad your stay was satisfactory, and we hope to welcome you back again so we can provide an experience that feels even more enjoyable. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. We are truly sorry to learn that your arrival experience did not feel warm or inviting. A courteous and respectful greeting is essential in setting the tone for a pleasant visit, and we regret that this was not your impression. Please know that we take comments like yours seriously and will share them with our team to reinforce the importance of attentive and professional service. We value every guest and strive to create a welcoming environment from the moment you walk throug... read more