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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Sandy, We are happy you chose Extended Stay America for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
I was happy with my room overall. However the hairdryer in the bathroom did not work at all, and the clocks were set a lot faster. I thought I was about to have to check out until i picked up my phone and had almost 2 hours still! I was furious and exhausted. The breakfast was horrible muffins that were hard and nutrigrain bars that’s it. Also when I asked the staff at 730 am for coffee because the pot was empty she was mad about it.
Business response:
Dear Guest, Thank you for being specific in your evaluation of our hotel. We are sorry for the issues you faced with the hairdryer and clock. We are taking this matter seriously and will discuss it with our maintenance and vigilance team for further not lapses in the future. Also, we are sorry that our complimentary grab-and-go breakfast did not meet your expectations. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional exp... read more
This hotel was located right off the highway, so its convenient. However this hotel is listed as nonsmoking facility; but it smells of smoke and looks dirty & dingy. We only stayed 2nights for a funeral we attended. This wouldn't be an option for mw next time.
Business response:
Dear Maria, Thank you for choosing to stay with us. We want every guest to have a positive experience, and we are sorry we disappointed you. We are glad our location was convenient for everything you wanted to do on this visit. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. We appreciate you bringing this issue to our attention and apologize for the inconvenience this c... read more
Safe place for a last minute stay
Pros: Full size fridge; microwave; reasonable cost; convenient parking and close to the Convention Center. Cons: Worn look of furniture and bathroom, kitchen cabinet door was hanging slightly and glass plate in the microwave was a replacement that moved and clanged while in use, could use an upgrade. Springs felt in the bed and it sloped in the middle. There seems to be non control over guests. Cigarette smoke and pot smoke was evident in the halls and rooms. People propped doors open and people were loud in halllways at nig... read more
Business response:
Dear LINDA M, Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive remarks about our amenities and convenient location. However, we apologize for the issues you encountered with the condition of the room and disturbances from other guests. Your comfort and satisfaction are important to us, and we will address these concerns to ensure a more pleasant experience in the future. We hope you will consider giving us another opportunity to exceed your expectations.Sincerely,Hotel Manage... read more
Clean rooms and good service The front desk, room and maids were great. Only problem with the room was the recliner, once it was open it wouldn't close. Only problem I had with the place was the lobby and hallways always smelled like weed. And some of the clientele was alittle sketchy!
Business response:
Dear John, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengt... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 4.2 star rating with 1,460 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.