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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Mayra, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Les falta un poquito de limpieza a fondo, por ejemplo las lámparas y el teléfono tenían polvo, por lo demás todo muy bien
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed our offerings and that you had a great stay with us. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
ELP空港に近く車での旅には便利 ELP空港に近くaccessの良いLocation。部屋も広くキッチンもある。朝食付きと言ってもミニマムレベルであり、コーヒーとマフィン、オートミールが置いてあるといった程度。平均的なモーテルにあるジュースもミルクも、またベーグル、クリームチーズ、ゆで卵など皆無。少し遅くなるとミニマムのコーヒー、マフィンも品切れで補充も無く、レセプションも不在でどうしようもない。また全てレセプションの片隅に置いてあるという申し訳程度で、テーブル、椅子もなく、そのスペースなく、且つ又、部屋に運ぶためのトレーもない。要は、朝食付きといても最低レベルと覚悟しておいた方が良い。
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you found our location convenient for your needs. Your concern regarding our breakfast and the service issue will be discussed with the concerned individuals in an effort to deliver a perfect stay going ahead. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Smelly We went into our room and it reeked of marijuana, we then requested to be moved to another room and the second room smelled fine but inside the restroom it now smelled like marijuana. We did not want to move again to another room because it was already night time and we were tired. The employees in the lobby were very friendly and I liked that they also provided kitchenware (pots, pans, plates, etc.) upon request.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Sadly disappointed😞 Ok, if you just need a place to rest your head only. It was antiquated, we only got 1 channel on the tv. There was nothing fancy at all about this hotel. There were no ports for mobile phones/devices near the beds.
Business response:
Diedra, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we apologize that your room fell short of your expectations. Your feedback is discussed with appropriate individuals as it will help us improve our future guests experience ahead. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Since... read more
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,082 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.