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Extended Stay America - Fairbanks - Old Airport Way
- Hotels
- Fairbanks, AK
About this business
Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free snack bar breakfast: Jumpstart your day with a snack bar breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4580 Old Airport Way, Fairbanks, AK, 99709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic older hotel Very limited items in room with kitchenette. I had to ask for a couple plates, glasses, cups. No hair drier in room. Otherwise clean and nice laundry room.
Business response:
Dear Guest, Thank you for your great comments about our clean and nice laundry room, which made your stay pleasant! However, we apologize for not fully meeting your expectations during your stay. Our goal is to provide the highest customer service, and we continually strive to improve our guest experience. We have addressed your concerns with our staff to ensure this does not happen again, and we are very grateful for your patience. Also, we instructed them to inform them about the kitchenware policy during check-in. Thank y... read more
only for emergency stay Okay for emergency stay but not one for a planned stay. very poorly maintained
Business response:
Dear Guest, Thank you for sharing your experience on your recent visit to our hotel. We are sorry about the inconvenience and certainly understand the frustrations of not meeting your expectations. Our dedicated housekeeping team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will ... read more
It wasn’t all that clean. There wasn’t any sundries available. The room was small. The bed was loud.
Business response:
Dear Kathryn, Thank you for choosing us. It is good to know you had a pleasant time here. However, our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Our housekeeping team works hard to deliver a comfortable and clean room, but we regret this was not your case. Please accept our apologies for the issues that impacted your stay, and we will discuss for improvement. We look forward to another opportunity to show you the outstanding hospital... read more
Clean and secure
Business response:
Dear C, Thank you for choosing Extended Stay America. We are glad to know you had a good stay and were pleased with everything we offered. We joyfully share your compliments with the team. Please revisit for another enjoyable experience. Sincerely,Hotel Management
Was okay for just one overnight. Better for extended stays I am sure.
Frequently asked questions about Extended Stay America - Fairbanks - Old Airport Way
How is Extended Stay America - Fairbanks - Old Airport Way rated?
Extended Stay America - Fairbanks - Old Airport Way has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Fairbanks - Old Airport Way open?
Extended Stay America - Fairbanks - Old Airport Way is open now. It will close tomorrow at 12:00 a.m.