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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
4 Room was good.The highway noise was really bad to go to sleep.Very clean.
okay hotel Front desk people were very friendly and helpful but I found them very slow to book us in and check us out. Plus, even though we had booked and paid through expedia, clerk said we had not paid for the 2 nights. I even produced receipts to no avail. Now I have to fight with Expedia when we return home to get refund. We had to pay hotel again.
Business response:
Cathy - The feedback provided in your review is much appreciated. We appreciate the kind comments about our staff; however, we apologize that the check-in process took a little longer than normal. I will meet with our team to ensure that a situation like yours doesn't happen again. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any other Extended Stay Hotel location in the future.
Overnight Stay Just a quick overnight sleep but was still hoping for a little more. The beds were really uncomfortable. After returning from dinner there were 4 Sherriff cars driving around in the parking lot. Made us nervous for sure! Right by the interstate so had lots of road noise with the doors opening right to the parking lot.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that the bed was uncomfortable and that the police cars made you nervous. They are only patrolling the area to ensure your safety. To uphold our company's high standards, we will be renovating soon. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
bom custo benefício O hotel precisa limpar melhor a área externa.Custo benefício compatível.
Alejado Lejos de todo.. no me quedaria alli de nuevo
Comfortable hotel Everything was good, but I would say cleanliness could be improved particularly in the bathroom. Staff was prompt and friendly.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that the bathroom curtains was not replaced. I will be meeting with our housekeeping staff to ensure this does not happen in the future. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Adequate and easy to find For the money, it was ok. We were passing through so it was fine for one night. The room that we had was on the end, so no one was walking past our door and it was quiet. The parking lot is well lit. There are no smoking signs all over, but people were smoking outside. The front desk people are very nice, very helpful. It's close to the highway and if you're just passing through, it's a good place to stay.
OK for what it was... I realize this is a "budget" priced hotel but the room could have seemed nicer with lighter paint on the walls and curtains that didn't droop. The carpet was scary...it may have been clean but it didn't look clean! The staff was very helpful and nice.
Business response:
Marilyn - Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that the carpet did not look clean. I met with our staff, and we will clean the carpet more often to ensure that this situation is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope to have the opportunity to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 3,039 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.