Extended Stay America - Fort Lauderdale - Plantation

Business response:

Thank you for staying with us at Extended Stay America and for your kind comments. Our top priority is to take care of our guests, and we are glad you acknowledged our team’s efforts in maintaining clean and safe accommodations. It was our pleasure hosting you, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Paul, thank you for sharing your comments. While some aspects of our stay were pleasant, we are sorry for the cleanliness oversights you observed during your stay. We have intimated our housekeeping team to be more diligent going ahead. Kindly be familiar, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Kurt, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Van, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to have exceeded your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you found us to be a good value and that you were impressed with our apartment-style rooms. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the feedback about your stay at Extended Stay America. From your rating, it seems your overall visit was satisfactory; however, we apologize for the housekeeping service issues you encountered. We will share your concerns with the appropriate team. Thank you again, and we hope to welcome you back soon. Sincerely, Hotel Management