Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Thank you for staying with us and for your gracious rating. Your concerns regarding the shower pressure will be shared with the maintenance team to check the pressure and fix it immediately. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Samuel, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and liked our ideal location. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

Business response:

Susan, thank you for choosing Extended Stay America. We are happy you enjoyed your comfortable stay at our spotless property. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jimmie, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t your experience. Your feedback is discussed with our housekeeping and maintenance teams for review and action. Please give us a chance to regain your trust in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We apologize for the issues you faced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management 

Business response:

Nate, thank you for sharing your experience at our hotel. We are glad you liked your clean room and that you had an overall satisfactory stay. However, we regret any inconvenience caused to you. Kindly note, kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. We hope you will give us an opportunity to host you again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We apologize that our facility fell short of your expectations. We have shared your comments with our team as we work on updating and refreshing our hotel. Thank you also for your feedback, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management