Extended Stay America - Fort Lauderdale - Tamarac

Business response:

Thank you for the glowing review of Extended Stay America. We take pride in providing our guests with excellent experience, and we are pleased to know how impressed you were with our friendly staff and excellent accommodations. We are delighted you included us in your travel plans and hope you will be back to see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Stephane, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you appreciated the services provided by bu our staff. Reviews like yours encourage the team to keep up the good work. Thank you again, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues in your bathroom. We have alerted our engineering team, and we are fixing the problem. We certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate your selecting our hotel for your stay, and we will hope you will visit us again soon. Si... read more