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Extended Stay America - Foxboro - Norton
- Hotels
- Norton, MA
About this business
Location details
280 S. Washington St., Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Manager The remote was broken, the tub was clogged, rooms are cleaned every 10 days according to the receptionist, the payment system has a delay because of poor internet connections.
Business response:
Dear Emmanuel, Thank you for bringing these concerns to our attention. We apologize for the issues you experienced with the remote, tub, cleaning schedule, and payment system. Your feedback is valuable, and we are addressing these matters with urgency to ensure a more seamless experience for our guests. We appreciate your understanding and hope to have the opportunity to provide you with an improved stay in the future.Sincerely,Hotel Management
Adequate for one night. Out of the way location. No real breakfast.
Looks like it has seen better days
Business response:
Dear Jason, Thank you for sharing your feedback. We apologize if your experience did not meet your expectations. We are committed to continually improving our property and appreciate your input. Please know that we are actively working to enhance the guest experience and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Management
I had reserved a non-smoking room with two beds and they were not able to provide that for me upon checking, stating they did not have any available and instead gave me one king bed. We had three people in our room and had to go out of our way to purchase an air mattress.
Business response:
Dear Betsy, We regret that your reserved room type was not available upon check-in and understand the inconvenience this caused. Our goal is to ensure all guest preferences are met, and we appreciate your understanding in this situation. Your feedback is valuable, and we hope to have the opportunity to provide a more comfortable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Foxboro - Norton
How is Extended Stay America - Foxboro - Norton rated?
Extended Stay America - Foxboro - Norton has a 3.2 star rating with 1,669 reviews.
When is Extended Stay America - Foxboro - Norton open?
Extended Stay America - Foxboro - Norton is open now. It will close tomorrow at 12:00 a.m.