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Extended Stay America - Fremont - Warm Springs
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
46312 Mission Blvd., Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A few issues We had a smoker in staying in one of the rooms around us, the smell of cigarette smoke was so strong. I called the front desk and they said they would look into it but the smell never went away and we were there for 3 days/2 nights. I asked for an extra pillow and they said there were none available. The room had a kitchen but didn’t have pots, pans or dishes. Thought that was odd
Business response:
Dear Trina, thank you for reviewing your stay at Extended Stay America. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and we regret if we missed this to convey upon arrival. We have shared your comments with our team for improvement. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Disappointing Stay The carpet had stains. The room smelled of cigar smoke and curry spices. The air conditioner emitted an odor when turned on. Trying to exit the premises is difficult due to the heavy traffic on Mission Blvd.
Business response:
Dear Steven, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback, and we hope to welcome you again for a flawless stay.Sincerely,Hotel Management
Property is clean but very basic. No glasses plates pots or pans in the kitchen, sfuitable only to drop dead and sleep in the room. I would not stay there again. For second night room was not cleaned or new towels provided.
Business response:
Dear Walter, thank you for being our guest and providing details about your stay. We apologize for not sharing our housekeeping policy with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service at a minimal fee. The set of clean kitchenware, towels, and linens may be exchanged at the front desk anytime and always complimentary. Your feedback is appreciated, and we will remind our front desk to communicate more... read more
Expensive AC ROOM Nice AC room, wish it was.cheaper
Great location, But interior of the rooms needs to be updated.
Business response:
Dear Kurvit, thank you for taking the time to write a review. It is excellent to know that the hotel's location was ideal for your needs. Also, we have taken notes of your observations regarding the need to update and renovate and will share them with our Brand leaders. We hope to have the opportunity of welcoming you back soon! Sincerely, Hotel Management
Everything
Business response:
Dear Renee, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Warm Springs
How is Extended Stay America - Fremont - Warm Springs rated?
Extended Stay America - Fremont - Warm Springs has a 4.2 star rating with 1,047 reviews.
When is Extended Stay America - Fremont - Warm Springs open?
Extended Stay America - Fremont - Warm Springs is open now. It will close tomorrow at 12:00 a.m.