Extended Stay America - Gainesville - I-75

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a restful stay in your well-maintained room and that you liked having a fully-equipped kitchen to cook your own meals. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We sincerely apologize for the maintenance issue and that our associates didn't assist you to solve this problem. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. Kindly note, our housekeeping service is designed for a home-like stay offering guests minimal intrusion, but we are happy to offer it on a daily basis to you at a minimal fee. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hote... read more

Business response:

Tracey, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Please accept our apologies for failing to provide you with a stay that met your expectations. We appreciate your business and value you as a guest. We're sorry for your experience. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management 

Business response:

Patrick, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Dennis. We will be sure to share your compliments with him. Thanks again from all of us at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was enjoyable and that you were impressed with our affordable rates. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management