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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was very nice. The staff was extra pleasant. Thank you Carolyn at front desk for being so kind about my late check out.
Everything was great except I couldn’t get utensils to use the kitchen
Business response:
David, thank you for your candid evaluation. We regret the predicament with your reservation and that we were not able to accommodate you. Please be assured we will be reviewing this appropriately on our end. We hope you will choose to book a room with us in the future. Sincerely, Hotel Management
Eh...if you have to save the money-its ok. Tired property, had some bugs and shower/tub almost looked retro was so old. Not interested in staying again. Staff was ok.
Business response:
Stuart, thank you for your review. We are sorry our property was not to your expectations and for the issue you encountered. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, Hotel Management
Room needed repairs. Fire alarm hanging from ceiling, stains on carpet, toilet seat not attached, etc. the room however was clean. All staff from front desk to maintenance was super friendly and helpful.
Business response:
Julie, thank you for sharing the specifics of your stay with us. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the concerns you outlined. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 3.8 star rating with 1,309 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.