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Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The smell of cigarettes is overwhelming. Old kitchenette, all rusty. I had to leave earlier because I couldn’t stand the smell of cigarettes.
Business response:
Dear Ana, thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. And we apologize that this issue compromised your visit. We take these incidents seriously and thank you for bringing this to our attention. We hope to welcome you back in the future.Sincerely,Hotel Management
It is average. Okay
Was very quiet
Business response:
Dear Lincoln, thank you for your recent stay at Extended Stay America. We are glad we could provide you with a quiet, clean place to relax. It was a pleasure hosting your visit, and we hope you will stay with us again the next time you are in the area.Sincerely,Hotel Management
Not what i expected. I was surprised to have a background check ran on me at the time of check in, along with strange types of questions ask of me while stood there in my tie and dress suit. They did not make the beds or provide clean towels, the tub had some type of caked on soap scum by the front edge and floor of shower area. Then to find out we paid $44 more than we should have per night. Felt cheated in more ways than one.
Business response:
Dear David, thank you for choosing us. It is disappointing to learn of the issues you experienced during check-in. We will share your remarks with our team to ensure these concerns are not repeated. We also apologize for not providing the clean, spotless room you expected. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are preparing each room for our guests flawlessly. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Manage... read more
Clean place
The place was really clean, easy check in . Comfortable studio type rooms. Quiet. In would definitely recommend the stay at this location.
Business response:
Dear Andrea, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you the city.Sincerely,Hotel Management
Served it's purpose For the price that I paid for the area, I believe it served it's purpose. Not the best location if you want to use public transportation. There were some roaches, but no spiders thankfully. Very noisy with the tenants. Would have been nice if there was a fitness center or a pool.
Business response:
Dear Tamika, thank you for providing feedback regarding your recent stay with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our concerned team members and used as an opportunity to improve our guest experience. We look forward to another chance to regain your complete trust. We wish you all the best with your travels.Sincerely,Hotel Management
The manager was excellent to us when we had an issue. Bed was comfortable.
Business response:
Dear Robert, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our services and the comfort of the bedding. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Easy check in great room
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.