Extended Stay America - Houston - Galleria - Uptown

Business response:

Thank you for sharing the details of your stay at Extended Stay America. We are glad you enjoyed the convenience of our location and that you found us to be a good value. Your recommendation is highly appreciated. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We apologize for the maintenance issues you encountered during your stay. We have taken this up with our team to check and resolve any remaining issues. We appreciate you letting us know and hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're sorry for the maintenance issues you encountered while you were here. Please be assured that we have discussed your feedback with the concerned team, and we're fixing the problem with the door. We appreciate your suggestions and hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, Hotel Management 

Business response:

Marie, thank you for the kind review of Extended Stay America. We are thrilled to know you liked our courteous service and that you experienced a great night’s sleep in your comfy bed. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management 

Business response:

Thank you for selecting us. We are glad you liked your well-appointed room and that you had a pleasant stay with us. Towels along with any toiletries are always available at the front desk and provided to a guest upon request. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our ideal location was the highlight of your entire stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Myrna, thank you for reviewing your stay with us at Extended Stay America. We're delighted to know you had a wonderful time while you were here and that you loved your well-appointed room. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management