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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy Staff was friendly but the hotel was loud.
Business response:
Thank you so much for posting a review of our hotel. We appreciate you letting us know about the noise you experienced during your stay. We will work with our staff to make sure we are monitoring our hotel for noise issues regularly. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future.
NASA Hotel Overall stay was excellent. The room and facility are good and we could spend quality time. NASA is just opposite...
Business response:
Thank you so much for posting a review of our property. I am pleased to read that your stay was excellent overall; however, I regret to read that the cleanliness of our hotel could be improved. I will work with my housekeeping staff to review our cleanliness standards and procedures to ensure that your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Across from the Space Center (NASA) The room was clean but the kitchen was not set up. Then they brought some of the standard items but not all of them. We had to keep asking for items as I needed something.
Business response:
Thank you very much for writing your review about your stay. I am pleased to read that your room was clean; however, I do apologize for the inconvenience with the kitchen items. In response to your feedback, I will be meeting with my front desk staff to ensure that we are delivering all requested items to guests' rooms in one trip. The staff and I appreciate your comments, as it will only help us to improve. We look forward to welcoming you back in the future.
Space Center familiy trip Everything was nice, Good value. Breakfast was really poor, just a few choices: coffee, oj, granola bars ans apples
Good hotel for the price A good hotel to stay in while on vacation which is close to shops and restaurants as well as the Nasa Space center. Although this hotel is pet friendly you wouldn't know it.
Business response:
I received a copy of your review, and wanted to thank you for your kind comments about our hotel. I'm glad that our location was convenient for your needs and that you enjoyed our affordable rates. Still, I do apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be useful to us as we continually work to improve our breakfast selection. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Nice hotel It was an uneventful stay. The room was ok for the price. The hotel staff tried hard. They should listen harder.
Business response:
Flo - We received a copy of your review and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so we are disappointed to hear that we didn't meet your expectations. We will be working with our staff to ensure that we are always providing quality customer service. We are glad that you had a convenient, affordable stay with us. Thank you again for your review. We do hope that you will return to our hotel in the future.
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,488 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.