Extended Stay America - Jacksonville - Camp Lejeune

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, your feedback will be used as a training tool to improve our service going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Stacy and Zayna! Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're thrilled to know you were pleased with the ambiance of our hotel and that you enjoyed the service provided by our associates. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Caitlin, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Nita, thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you mentioned. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management 

Business response:

Danny, thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Cody, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management