Extended Stay America - Lawton - Fort Sill

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you chose to stay with us and appreciate your comments. We understand the importance of a comfortable bed, and your input regarding the mattress is valuable. We’re continuously working to enhance the overall experience for our guests, and your observations will help us in that effort. We hope to welcome you back soon for an even better stay. Your satisfaction is important to us, and we look forward to serving you again.Sincerely,Hotel Management 

Business response:

We are sorry to hear your stay was not up to your expectations. We hope you will give us another chance in the future. 

Business response:

Weare glad to hear you had a great stay with us. We hope to see you again in the future 

Business response:

We are glad to hear you enjoyed your stay with us. We hope to see you again in the future 

Business response:

Dear Guest, It was a pleasure having you as our guest at Extended Stay America. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts.We eagerly anticipate the opportunity to host you again in the future.Sincerely,Hotel Management 

Business response:

Thank you for your response, we appreciate you staying with us. We hope to see you again in the future. 

Business response:

Dear Guest, We are pleased to hear that you had a wonderful stay at Extended Stay America and that you found our hotel exceptionally clean during your stay. It was our privilege to accommodate you, and we look forward to welcoming you again in the future.Sincerely,Hotel Management 

Business response:

Thank you for your response, we appreciate you choosing to stay with us. We hope to see you again in the future. 

Business response:

We appreciate your response and apologize that the room has a smoke odor to it. We strive to ensure all of our rooms do not have any type of odor as we are a completely non-smoking hotel. We hope you'll give us another chance in the future.