Extended Stay America - Livermore - Airway Blvd.

Business response:

Dear Gang, We are delighted to hear that you had a wonderful experience during your stay at Extended Stay America. We take pride in catering to our guests' needs and ensuring that every little detail is taken care of to enhance their overall experience. Thank you for choosing us as your preferred accommodation, and we hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Mohammed, Thank you for commenting on your recent experience at our property. Our objective is to ensure that all guests are well-informed about our hotel and amenities. We apologize for any potential miscommunication on our part. It is common for guests to bring personal items to utilize in their suites, and therefore, we offer complimentary hair dryers and toiletries upon request at the front desk. Additionally, to maintain cleanliness, we store the dishware at the front desk and are prepared to deliver it to the gues... read more

Business response:

Dear oscar, We appreciate your positive feedback regarding your experience at Extended Stay America. We are pleased to have provided you with a serene environment for relaxation during your stay and that our attentive staff ensured your well-being. It would be a privilege to have the opportunity to host you again. We extend our best wishes to you.Sincerely,Hotel Management