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Extended Stay America - Long Island - Bethpage
- Hotels
- Bethpage, NY
About this business
Location details
905 S. Oyster Bay Rd., Bethpage, NY, 11714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like that the fire alarm went off and no one knew what was going on and they had us standing outside. People had to walk back in to see what was happening and the staff did nothing. I had to change my room at 8pm because the toilet did flush and the rooms were not that well cleaned I found some hair in the shower
Business response:
Dear Qiana, Thank you for sharing your experience. We regret the inconvenience you faced during the fire alarm and the room change. Your feedback about the cleanliness and maintenance issues is important to us, and we are addressing these concerns. We strive to provide a comfortable stay and appreciate your comments, which will help us improve our service. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
I just did not feel that the interior and exterior of the hotel was well-maintained and that the cost was well in excess of the value provided.
Business response:
Dear Dean, Thank you for taking the time to share your feedback with us. We regret falling short of your expectations in terms of maintenance and value for money. We'll share your feedback with the appropriate individuals for the future modernization of our hotel. We hope to have the opportunity to welcome you back in the future for an enhanced experience.SincerelyHotel Management
Overall very impressed
The bathroom really needs a renovation. Hair dye stains on sinks counters, bathtub peeling, no utensils for the small kitchen area they had.
Business response:
Dear Chhaya, Thank you for your feedback. We apologize for the bathroom condition and the lack of kitchen utensils. We are committed to renovating and improving our facilities. As an extended stay property, our policy requires guests to request kitchen items at the front desk, and we regret if this wasn't communicated clearly. We appreciate you bringing these issues to our attention and look forward to providing a better experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Bethpage
How is Extended Stay America - Long Island - Bethpage rated?
Extended Stay America - Long Island - Bethpage has a 3.2 star rating with 1,741 reviews.
When is Extended Stay America - Long Island - Bethpage open?
Extended Stay America - Long Island - Bethpage is open now. It will close tomorrow at 12:00 a.m.