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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They put me in a smoking room and I know I asked for non. Just nasty. Went downstairs to grab a cup of coffee at 944 and was told breakfast is done at 930....come on
Business response:
Dennis, thank you for the valued feedback. We are so sorry for the smoke odor issues you encountered. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. We also apologize for your disappointment with our breakfast timings. Thank you again, and we hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
私達の常宿 部屋はいつものエクステンデッドステイだが、ここは掃除も行き届いており、とても居心地がいい。マネージャーのJeffがとても親切で、色々と世話を焼いてくれる。毎回書くが、車は必需品、周りには何もない。全室、ほぼ、マンハッタンが見渡せる。
Business response:
We appreciate your loyalty towards Extended Stay America and for making us your home away from home. Our team takes great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which make us your hotel of choice each time you visit our city. Thank you once more for your review, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Check in was good and clerks very nice..Breakfast was poor and rooms were just ok . No cleaning in a week.
Business response:
Thank you for the feedback. As our housekeeping services are long-term based, we provide. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We also regret that our breakfast offerings were not appealing to you and have shared your feedback with our Brand Leaders to assist them when determining new offerings for further implementations. On a positive note, we are happy you... read more
I didn’t like I had to request my room be cleaned Also exchanging my towels everyday for new ones Oh taking out my own trash, this is not a hotel this more like a dorm or halfway house wired for me
Business response:
Thank you for being our guest. We are sorry you were unhappy with our housekeeping policy and regret the inconvenience it caused. On a positive note, your rating suggests you had an overall pleasant stay, and we hope you will give us an opportunity to host you again. Sincerely, Hotel Management
No concept of what hospitality is all about Front desk was horrible. Have mo concept of what hospotality is all about. Maintenace not available after hours so if something brakes, you are in your own and front desk will not do anything to move rooms or rectify issue. All they tell you is I ALREAD CALLED MY MANAGER AND NOTHING WE CAN DO.
Business response:
We appreciate your comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Managemen... read more
Everything was clean and the staff was professional.
Business response:
Thank you for the glowing review of Extended Stay America. It is delightful to know you loved our well-maintained property and that you were impressed with the service provided by our excellent associates. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 962 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is closed now. It will open at 9:00 a.m.