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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Le personnel était très sympathique malgré le fait que les chambres n’étaient pas encore prêtes à 16:30 . Le déjeuner était très déceuvant. Des muffins des pré-emballés et des barres, du gruau. Le tout dans l’entrée. Les lits étaient très confortables.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that you liked your bed. However, we're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. We have made a note of your feedback as we plan any changes to our selections. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Manage... read more
No public restroom to use when checking in. We arrived at 3:30 PM. We were told that we had to wait 30 minutes to 1 hour for room to be ready. Did not mind waiting for room, but there is nothing around to go to easily to use restroom. Really inconvenient. If I had not already had reservations and knowing that other hotels were booked due to concert, I would have choose another hotel.
Business response:
Thank you for choosing to stay with us. We're sorry for the difficulties you had at the time of your arrival and the inconvenience you had due to it. While it is always our attempt to deliver an outstanding visit to each guest, we are disappointed that we did not meet this goal during your stay. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
It was OK it was clean all than but I didn’t like the size of the beds and we had some problems because I had ordered two rooms but there was like a problem with the reservation so I only got one room and we were like seven people and there was only two beds so the size of the bed was a problem because three people couldn’t fit in one bed.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It is great to hear you enjoyed your stay and service were to your satisfaction. However, We were disappointed to read about your experience and apologize for the problem with the suite due to the reservation. Please be assured we will take a look at our procedures and fine-tune where necessary to better serve you in the future. Thank you again for candid feedback. We would love to make it up to y... read more
We stayed at Meadowlands from may 15 to may 19 and although the check-in/check-out process was relatively quick and the staff friendly, the hotel itself was particularly dirty and gross. The floor carpets were white from dust and other dirt, the hallways reeked of cigarettes and herbs, our room looked like it hadn't been taken care of for weeks; there was dust everywhere, we found cheetos in the air vent, and there was a noticeable stain on the bed sheets. Our room was on the fifth floor. If I had to stay in the area again I... read more
Business response:
Thank you for feedback of your recent stay. We are disappointed to see that your feedback referenced the description of our hotel as filthy. Our promise to our guest includes a commitment to providing a clean, fresh environment, and we are very sorry that did not happen when you were here. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Please know this is not usual for us, and we do hope you give us another chance in the future. Sincerely, ... read more
It was nice to stay there we will be back again when we will need
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and reviews like yours serve as an encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall, the stay was pretty good
Business response:
Hanh, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 987 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is closed now. It will open at 9:00 a.m.