Extended Stay America - Milwaukee - Wauwatosa

Business response:

Thank you for staying with us and for taking the time to post a review.We are glad you liked our friendly service. However, we do apologize for the problems with your suite. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and hope you will choose us again on your next visit this way. Sincerely, Hotel Management 

Business response:

Thank you for your wonderful comments of the Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Becky, thank you for choosing Extended Stay America. We're sorry you were unable to take advantage of our grab-and-go breakfast. Please be assured that we are reviewing this situation with our staff to ensure these items are always well stocked. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

All of us here at Extended Stay America are thrilled to read you loved your stay with us! We appreciate you mentioning how convenient is was to have a kitchenette in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management