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Extended Stay America - Milwaukee - Wauwatosa
- Hotels
- Wauwatosa, WI
About this business
Location details
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed more staff. front desk was a mess . hallways and room smelled needs to be aired out. toilet does not want to flush right away. you have to hold it down. the tub took a while to drain.the soap was gritty. Neighbor Hood was questionable
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I will have our maintenance engineer inspect and correct the issues reported as well as making sure we are thoroughly inspecting rooms prior to guest arrivals. I am grateful for the feedback you provided so we are able to continually improve our hotel. I hope that you will give us the opportunity to provide you with a better stay the next time yo... read more
Clean, Reasonable & easy to get back on the road. The only negative thing I personally have about this place is, our Queen Bed wasn't the most comfortable bed & the trains were outside our room. Some smokers don't care where they throw their butts on the ground. I feel it looked bad for the hotel & patrons coming in that door. The hotel was given a fresh cleaning & I think a lot of workers stay here by the trucks in the lot and each room having a refrig./stove/microwave.
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate you letting us know about the cleanliness issues you experienced. To prevent this from happening again, I will make sure that we are walking our property multiple times a day. We are sorry for this issue, but are happy to read that you had a positive stay overall and enjoyed our reasonable rates. I really appreciate you bringing this to our attention. Thank you again for your review. We look forward to seeing you in the future, should your travels bring y... read more
Nice hotel It was a nice room with a kitchen, fridge, and microwave but the cable did not have enough channels and some of the channels were frozen. The sheets were clean but had stains from previous stays. The toilet paper on the roll was not a full roll when we went into the room. The free breakfast is ok. its grab and go but theres not much they offer except packets of instant oatmeal, granola bars and small muffins. The toilet is somewhat out of date cause the handle was old and you needed to hold it down a little to flu... read more
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that we were unable to exceed your expectations. Moving forward, I will have our maintenance engineer inspect your room to ensure your experience is not repeated. Still, I am glad to read that you enjoyed our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great hotel! My boyfriend and I were doing some brewery tours up in Wisconsin and decided to stay here. It was very clean and the staff was very nice. I would definitely stay here again!
Nice place to stay in a convenient location The hotel has been upgraded recently. However, except for when we checked in, there was never anyone at the front desk. Even though it's right on the highway, it was quiet.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed the hotel and its quiet location. Still, I apologize if our staff members were not readily available at the front desk. We will be working to ensure our staff is more available moving forward. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Has had some recent updates. The breakfast offered caught me off guard a little bit. There were baskets of granola bars and fruit. My receipt was not ready when I checked out. I gave them my email address and was told it would be sent to me. It was never sent and I had to stop back at the hotel.
Frequently asked questions about Extended Stay America - Milwaukee - Wauwatosa
How is Extended Stay America - Milwaukee - Wauwatosa rated?
Extended Stay America - Milwaukee - Wauwatosa has a 3.3 star rating with 1,814 reviews.
When is Extended Stay America - Milwaukee - Wauwatosa open?
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.