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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room has a strong smoke odor in it. These are not smoke free rooms.
Business response:
Thank you for the review and for sharing your experience. We were glad to read that overall you had a wonderful stay. We adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
It is what it is. The check in was fine. The room for the most part was okay. It smelled a bit like someone had smoked in there at some point. Also there were hairs in the bathroom. The biggest issue was a wash cloth that had been left hanging on the shower curtain rod.
Business response:
Thank you for being our guest at extended Stay America. We are glad torea you had an overall pleasant visit and liked our check-in process. However, we are for the housekeeping issue you expericedin you room. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will consider giving us another opportunity to prove ourselves. Sincerely, Hotel Management
Excellent Amazing, great stay
Business response:
Kayla, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Love it Home away from home
Love it here! Absolutely fantastic!
Business response:
Kayla, thank you for posting a review about your pleasant experience at Extended Stay America. It was a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
All of it was great. Staff was excellent but still waiting on my deposit to be refunded
It is a decent place to stay but the area is loud at night.
Business response:
Tabatha, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations and are sorry for the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,166 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.