Extended Stay America - Nashville - Airport - Music City

Business response:

Marvin, we are glad to see your perfect review of Extended Stay America. It’s an absolute delight to know you loved our location and were impressed with our hardworking associates. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Marvin, thank you for the generous review of Extended Stay America. We are delighted to know that service provided by our associates and the comfort of our accommodations made you feel at home. We value your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad we were able to meet your expectations at a great price and that our location worked well for you. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Quanda, thank you for being our guest. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We have also asked our maintenance team to fix the toilet. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Jordan, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay. We are glad to know you had a pleasant overnight stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Rocky, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Laquita, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management