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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel staff was very friendly. I appreciated Marybeth (I believe that was her name) being personable. The only thing I would improve is having more staff available on the weekends. Poor Marybeth was trying to meet all of the customer's needs by herself. The "room service" staff is also front desk staff, so she had to manage the front desk while taking items to needy customers.
Right off the freeway Only complaint is there was only coffee and lemons left for the continental breakfast at 7:30 a.m.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our grab-and-go breakfast was not properly stocked. Still, I am glad you had a positive stay overall and enjoyed our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Robyn was my front desk clerk, as well as the handy man. Our A/c didn't work and she came in immediately with a new unit and changed it out herself within 15 minutes. She was awesome at checkin, and was one of the best service workers I've ever experienced!!!!!
Business response:
Thank you for posting such an amazing review of your stay. I am thrilled to hear that our staff went above and beyond to provide you with a comfortable stay. I’m so glad we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good for a nights stay. Easy to get in and out. No morning breakfast is a bummer even though booking said free breakfast. Rooms were ok.
We enjoyed our stay. Actually stayed for 2 more nights. The room was clean and bed very comfortable. The staff very friendly and helpful.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff was pleasant and that you were comfortable during your stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice Hotel Everything was fine, except no paper towels with kitchen facilities. Dishes I used were not cleaned like I was told. No receipt for charges was available for me at checkout. I was told I would receive a receipt from Expedia, hasn't happened yet. All in all not overly happy with the Expedia experience.
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.