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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was grungy. The light for the stove was burned out. I didn’t request an ADA room but was told they were sold out and it was all they had. I’ve stayed there in the past. It was cleaner. Probably won’t go back!
Business response:
Dear Guest, We appreciate your continued loyalty and are sorry to hear that your recent visit did not reflect the positive experiences you’ve had before. Your comments about the room’s upkeep and overall impression are being reviewed with our team to ensure greater consistency moving forward. While we regret that your accommodation preferences could not be met this time, we remain committed to providing comfortable, well-maintained spaces for every guest. We hope you will consider giving us another opportunity to provide you... read more
Everything was great
Business response:
Dear Guest, Thank you for taking the time to let us know how much you enjoyed your stay at Extended Stay America. It’s truly rewarding to hear that your experience was nothing short of excellent. We’re grateful for your kind words and look forward to the pleasure of welcoming you back for another outstanding visit. Sincerely, HotelManagement
Everything was up to our satisfaction. Did find 1 baby German Cockroach. Reported it to the front desk right away. No others found.
Room clean, ac kept room cool.
Business response:
Dear Chistina, Thank you for choosing Extended Stay America and for your terrific review. We’re pleased to hear that your room was clean and the AC kept you cool and comfortable during your stay. Providing a pleasant and well-maintained environment is always our goal, and we’re glad to know that we’ve met your expectations. We look forward to welcoming you back soon for another comfortable visit. Sincerely, Hotel Management
Yes
It’s okay for the location. The room needs to clean better and vacuum better. We saw bottle caps under table. Fridge has water either from defrost or just from cleaning but it was kinda a puddle inside. Better towels :3
Business response:
Dear Jenny, Thank you for sharing your feedback with us. We apologize that the cleanliness of your room did not meet your expectations, including the issues with the flooring, fridge, and towels. We appreciate your observations, as they help us identify areas needing attention. Aside from these concerns, we hope your overall stay was comfortable, and we will continue to work on improving our housekeeping standards to provide a better experience for all our guests. We value your perspective and look forward to welcoming you b... read more
Over staff are excellent. Especially Cristina, give her kudos for great work I had a problem and she solved my situation thanks.And housekeeping give them kudos as well.
Business response:
Dear Jacquelynne, Thank you so much for sharing your kind feedback. We’re delighted to hear that Cristina and our housekeeping team provided excellent service and assisted you promptly. It’s always our goal to make our guests feel comfortable and supported, and we’re thrilled that your experience reflected that. We truly appreciate your kind words and look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely, Hotel Management
I have been staying at the Extended stay in Huntington Beach for several weeks and the staff and hotel manager are always super helpful, friendly and nice! They always do their best to accomodate when I have requests, such as to be able to remain in the room when I extended my stay. They didn't need to help but they did and I really appreciated it! The location is conveniently located near beach areas and companies which is good for both visitors and business travelers. The area is safe and staff is always present to help/an... read more
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 3.4 star rating with 2,061 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.