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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is great. The perfume in air fresheners and cleaning products used in rooms is overpowering.
The plumbing is horrible the toilet kept backing up. In the hallway there was a bad leak in the copper water line to where part of the ceiling fell down on the carpet and a bucket had to be used to catch the water
Business response:
Dear Mike,Thank you for your feedback. We regret that you encountered plumbing issues during your stay. While unexpected maintenance challenges can arise, we strive to address them as swiftly as possible to minimize inconvenience. Your observations are important to us, and we will ensure they are shared with our team for review and improvement. We appreciate your understanding and hope to provide a better experience in the future.Sincerely,Hotel Management
Staff was helpful and polite not nosey
Business response:
Dear Philander, Thank you for your kind review! We are thrilled to hear that you had a positive experience with our helpful and polite staff. At Extended Stay America, we aim to provide a welcoming environment for all our guests, and we look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Management
Very quiet and staff was very helpful. They were polite and went out of their way to help without being overly nosey.
Ok for the price and location Not a great hotel, but not horrible either. The thing that bothered me most was no shampoo/conditioner or toilet paper in my room.
Business response:
Dear Christopher, Thank you for sharing your feedback. We apologize for the inconvenience of missing amenities such as shampoo, conditioner, and toilet paper. We understand how important these are to our guests, and we will make sure to address this with the team to ensure future stays are more comfortable. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
Everything was good, quiet , comfy.
Business response:
Dear Aida, Thank you for your feedback. We are glad to hear that you found the room quiet and comfortable during your stay. We always strive to provide a pleasant experience for our guests, and we genuinely appreciate you sharing your thoughts. If there is anything we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you again!Sincerely,Hotel Management
Pretty quiet and the room was nice. Downside was we did not have a shower curtain when we got to our room. Seems like they only had one staff on sight doing most the work. They should really hire a second front desk receptionist for situations like this.
Business response:
Dear Cathy, Thank you for your feedback. We're pleased to hear you enjoyed the quiet and comfort of your room. We apologize for the missing shower curtain and understand your concerns about staffing. Your comments are valuable and will be shared with the team to improve our guest experience. We look forward to welcoming you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.