Extended Stay America - Pensacola - University Mall

Anonymous 

on Expedia

13 years ago

Extended stay University Mall My only problem is the fact that I had a non smoking room on the 2nd floor. All the rooms on this floor are non smoking and I have no idea where the nearest smoking rooms are. Either someone had smoked in the room prior to my stay or the smoking floor is directly above or below, every time I entered the room I was hit with the smell of cigarettes. It was not a big enough deal for me to try to get another room but I did bring it to the attention of the front desk when I checked out. Otherwise, I ... read more

Anonymous 

on Expedia

13 years ago

Only if it is the last one left The beds were so hard I couldn't sleep. The bathroom was so small you could bareley shut the door when you went in there. You couldn't sit on the toilet and shut the door. The kitchen frig looked old they could have painted it so it didn't look so bad. No breakfast at all. No pool at all. Breakfast was almost ok. But no pool. Wow!!!! Won't stay there again. No pamphlets either. 

Anonymous 

on Expedia

13 years ago

The hotel had a musty odor overall. My room was non-smoking but still had a faint smell of smoke with a cigarette burn on my comforter. 

Sherry 

on Expedia

13 years ago

would love to go back when they get softer beds! The hotel was easy to find,check in was fast and I was surprised at how quiet it was at night.I thought the bathroom floor could have been cleaner and the bed a bit softer,but over all I have no complaints.It was really cool that I had a little kitchen,complete with pots,pans and dishes.Towels and bed linens smelled clean and as hot as it was,the AC cooled the room off,quickly.Loved this place.Have recommended it and will DEFINITELY be going back. 

Anonymous 

on Expedia

13 years ago

comfy but The only complaint I have is the water in the shower did not drain properly. I think they should probably use Drano before they make rooms available. 

Anonymous 

on Expedia

13 years ago

3 night. Stay It's was a good stay, did not stay in the hotel as much but overall very decent. I would go back again. And also allows pets. 

Jak 

on Expedia

13 years ago

Good Hotel for the price bathroom exhaust fan was really noisey, if someone was sleeping and you turn on bathroom light, you would wake him/her up. They charge for internet use. Usually this type of hotel provides free internet. 

Anonymous 

on Expedia

13 years ago

Great Stay!!1 I had no problems finding the hotel, and it was located right down the street from alot of shopping areas and restaurants. My room was very clean and and was very quiet. I do plan on staying again very soon.