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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pay more stay elsewhere Desk attendants friendly. Riff raff hanging around parking lot made approach sketchy. Room was ok bed was springs on top of pallets comfortable. No hot water in shower/tub. Refrigerator was not cold and knob to increase temperature was missing so it was a warm fridge.
Business response:
Dear Penny, Thank you for providing feedback regarding your recent stay with us. We are pleased you were satisfied with your bed and the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with our leaders, and we will use them as an opportunity to improve our guest experience. We will follow up on the issues you mentioned to ensure we are well-poised to serve you better ... read more
Mop bucket in lobby Vending machine no change Tub dripped all night
Business response:
Dear DAVID, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Ok stay The front desk ladies were super helpful and friendly. Helped us get a room where our dogs wouldn’t bother anyone. The room was good. Double bed is kinda small but comfy. Our room smelled heavily of pot when we came back from our night out. So bad we had to air it out. The no smoking should be enforced for marijuana as well!
Business response:
Dear Guest, Thank you for mentioning how much you enjoyed our friendly and helpful staff, and we certainly appreciate your compliments on our comfortable room. However, we hope you will accept our apologies for not meeting your expectations. We value your feedback as we strive to improve our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,714 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.