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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh It was Meh. They didn't have any non-smoking rooms, so we had to stay in smoking, which stunk, literally. One of our blankets had a cigarette burn on it (classy), and one of our towels has a large stain on it.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward and will make sure we are closely inspecting our linens. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides tak... read more
Close to attractions Our room was not as clean as it should have been. Hotel Staff was nice.
Business response:
Thank you for your recent review of your stay. I appreciate your kind comments about our staff; however, I sincerely apologize for the cleanliness issues you experienced. In response to your feedback, I will review our cleaning and room inspection procedures with our staff. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Great experience I was here for a night and the stay was better than i expected, rooms were clean and the kitchenette is very useful. Would book again!
Peoria Extended Stay America Hotel was very quiet despite being completely full. The room was reasonably comfortable and the price was good. Breakfast was a simple grab-and-go: apples, energy bars, plastic-wrapped muffins. Cleanliness was an issue the kitchen counter had a few liquid stains and obviously hadn't been wiped off. The kitchen floor had the same issues and hadn't been damp-mopped for some time. The air conditioner vents were laden with dust. On the other hand, the bed and bathroom seemed clean enough. The clerk a... read more
Friendly staff The staff was very friendly. Only complaint is they ran my card before seeing the bill. And was over charged. They did correct it. But I was out anther 140.00. Cause off a refund hold by my bank. Which I thought was not right on either part.
Near the Mall Difficult to find after dark since the road is like a frontage rd. But, near the big mall and lots of chain food opportunities.
Business response:
Thank you so much for sharing your experience with us. We do apologize for our side door being out of order; I assure you that we are repairing the door as we speak. Still, I am glad to read that you were pleased with our location. Thank you again for sharing your experience with us.
Staff was friendly and helpful. Bed was noisy and uncomfortable, but room was clean and layout was nice.
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.