Extended Stay America - Phoenix - Midtown

Andre Cornwell 

on Google

3 weeks ago

Teresa at the front desk needs a raise and also be applauded. She handled my check in smoothly along with multitasking helping others in a careful manner. She kept the lobby at ease with a stern but respectful manner, which is hard to do with the weather being so hot,people being frustrated, but her respectful demeanor and going above and beyond for her customers and her company shouldn't go unnoticed 

Harry J Daza 

on Google

2 weeks ago

This place is terrible. Wet carpet in the hallways, rooms are dirty, dishwasher is disgusting, bugs,& roaches, noisy people, aggressive dogs allowed and not watched by their owner, poop everywhere, staff is incompetent to say the least, unwelcoming, unhelpful, rude, keys do not work and have to be fixed almost every time I need to get into my room. I'm here only because it's close to my hopital....Stay away! I'm sure that a better, cleaner place is available for your money. 

peter linde 

on Google

2 weeks ago

Paid for four nights at this place My main complaint about the room is that On the third day, the place began smelling like a dumpster. I talked to the front desk person. There was nothing he could do about it so I explained to him that I need your mop and mop bucket. Because obviously he was not volunteering to mop the floor so I had to mop it myself. The room is tolerable now. I had asked if they could get me another room, but that was clearly not something they were going to do. The person was completely unapologetic. A f... read more

David R 

on Google

4 months ago

Filthy and Unsafe — Please Check Other Reviews Before Booking I would strongly caution anyone considering this hotel — please read other reviews before making a reservation. From the moment I arrived, the parking lot felt sketchy. Several people were lingering in their cars for no clear reason, and others stood around by the front entrance, looking as if they were acting as lookouts. The lobby reeked of marijuana, and the elevator was filthy, covered with smudges and grime along the walls and doors. The condition of the h... read more

Michelle Maggs 

on Google

4 months ago

So when you pull up and approach the front door, there is a parking spot reserved for Law Enforcement. That should tell you everything you need to know. Neither handicap door push bottom worked, the staff were less than friendly, musty rotting smell in the hallway, the elevator was not cleaned the whole time we were there, no paper towels, napkins, plates, or silverware in the room. No coffee maker either. The paper they give you upon check in says that if you call and ask for a coffee pot that they will give you one. S... read more